Contact
Talk to a real human.
We answer every email, usually within a business day. Pick the inbox below that fits your question — it gets to the right person faster.
Where to write
Orders, returns, support
[email protected] — replies inside 24 hours, often the same day. Include your order number if you have one.
Press & media
[email protected] — for interviews, samples, or comment requests. Include outlet + deadline.
Partnerships & wholesale
[email protected] — for boutiques, gift shops, B2B inquiries, and event collaborations.
Privacy & legal
[email protected] / [email protected] — data requests and contractual matters.
What to expect
Reply time, business days
Real people, no chatbots
Languages supported
Address
Lemonvibrator
Av. Insurgentes Sur 1605 Colonia San José Insurgentes CDMX 03900 México
We don't take walk-ins (the warehouse is unmarked, on purpose), but mail reaches us at this address.
Looking for self-serve answers? Most questions are covered on the FAQ page — shipping, sizing, warranty, materials, returns. If something's missing, email us; we add new questions weekly.